Shipping policy

Shipping Policy of Mario Portolano S.R.L.

Mario Portolano S.R.L. is committed to providing efficient and timely shipping services to ensure that our high-fashion products, specializing in handmade gloves for men and women, reach our customers safely and punctually. Below are the details of our shipping policy:

1. Standard and Express Shipping

  • Standard Shipping: We offer standard shipping on all orders, with estimated delivery times between 3 to 5 business days, depending on the destination.

  • Express Shipping: For those who require faster delivery, an express shipping option is available with estimated delivery times between 1 to 2 business days.

2. Shipping Costs

  • Shipping costs may vary depending on the order’s weight, package size, and destination.

  • All shipping costs will be calculated and displayed at checkout before order confirmation.

3. Order Confirmation and Tracking

  • After placing an order, you will receive an email confirmation with the order details and a tracking number once the package has been shipped.

  • You can use the tracking number to monitor the status of your shipment on the carrier's website.

4. Shipping Zones

  • We ship throughout Italy, Europe, and internationally.

  • Please note that international shipping may be subject to taxes and customs duties, which are the responsibility of the recipient.

5. Order Processing Times

  • Orders are typically processed within [insert processing time, e.g., 24-48 hours] of the order being placed, excluding weekends and holidays.

6. Return Policy

  • For information on our return policy, please refer to the dedicated section on our website.

7. Customer Support

  • For any questions or concerns regarding the shipping of your order, please do not hesitate to contact us via email at info@marioportolano.it.

Mario Portolano S.R.L. reserves the right to modify this shipping policy at any time. All changes will take effect immediately upon posting on the website. We recommend regularly reviewing this policy to stay informed about our shipping practices.